Frequently Asked Questions
K9 RMS Canine Tracking Software
Do you offer a Demo version of the Tracking Software?
Yes, request a free demo version by clicking there.
How do I obtain an add-in upgrade?
Simply fill out the system upgrade request within your account. Contact us at [email protected] for more information.
How to track my order?
You will receive an email from us after you have placed the order. Each ordor is configured specific to the agency. Downloads are usually available within 24 hours.
What are my payment options?
We accept all the popular payment methods such as PayPal, Visa, MasterCard, Discover, Amazon Pay, American Express and Google Pay. We invoice all open accounts (many of these include law enforcment and emergency responders).
Contact us at [email protected] about purchasing questions.
How do I become an Affiliate for Canine Specialty Services?
Sign up today to begin earning referral commissions on products and services offered by Canine Specialty Services. Create a link on your site to Canine Specialty Services and receive 20% general commissions on all referred K9 RMS Software purchases.
Search and Rescue Organizations and other Non-Profit Emergency Service Organizations. Are you hosting a conference, seminar or other training event? Promote K9 RMS Canine Tracking software™ products and earn 50% commission sales. A great opportunity to raise money and enhance the stability of your organization. Commissions are paid on a quarterly basis or when commission sales exceed $25.00.
Click here to Become An Affiliate
Downloads and delivery
I have limited internet access, can you mail my order to me?
Yes, we ship K9 RMS Software to you at the normal shipping rate.. Please request that a hard copy of the software be mailed to you and make certain to include your updated address.
How long are downloads available in my account?
You will have access to your order and add-in upgrades in your account for one year. If for some reason you need a copy after that time period, contact us to obtain an archive copy.
Refund & Exchange
What is your Refund & Exchange Policy?
All of our software is configured specific to your agency. Once delivered based on your specific requirements it can not be returned for a refund. Try our demo version of the the software first before purchasing.
K9 Web Hosting
How do I become an Affiliate for K9 Web Hosting?
Join our affiliate program and promote our WordPress website design packages, share the link or post it on your own website and earn 20% commissions on any purchase referred by you.
Become a reseller of webhosting plans and earn 10% commissions on all new accounts, purchases and reoccurring subscriptions. Become a reseller.